About Us

About Contacting:

By Mail:
Window Film World
9107 Gene Street
Needville, TX 77461

 

Phone Number: 800-965-0573

Email: info@windowfilmworld.com
WindowFilmWorld.com 

So, you thought we were another big corporation? No, not here. WindowFilmWorld is a Mom and Pop Shop. Actually people know us better as Ma and Pa. That's it, just the 2 of us. What started as a hobby website back in 2004, selling a few decals online, has blossomed into what you see today. We found a niche and we have fortunately been able to make a living providing great products and great service.

We know you have choices on where to buy similar products but we'll always do our best to make it worth supporting a small business. If the whole world was comprised of just big box stores, our choices would certainly be more limited. Ever notice how quickly your favorite product gets pulled from the shelf at your local super center if it doesn't move fast enough?

Your business is much appreciated. If there is any way we can be of help, please feel free to call or send a note on the contact page. You'll get a response from a real live person.

About Samples:

Samples are limited. We have samples of some of the films but not all. Due to the patterns and designs on many of the films, sending a small sample would be of no value. If you need a sample, use the contact form or give us a call at 800-965-0573.

About Purchasing and Payments:

We accept all major Credit Cards such as MasterCard, Visa, Discover, American Express, as well as PayPal, and Amazon Pay. We also accept checks by mail prior to shipment. 

About Shipping:

Most orders will be sent U.S.P.S. First Class (if less than 16 oz.) or Priority Mail (if 16 oz. or more). Large orders may be shipped UPS or FedEx ground service. Shipping charges are added as you put items in shopping cart.

While most orders are sent out within 1 business day, please allow 1-2 business days after placing your order in order to ship your order.  

Occasionally an item may be on back-order from our manufacturer. If this is the case, we will contact you with an update on when you can expect to receive your order.

Yes, we can ship Overnight, Second Day or 3-Day Select UPS. There are too many variables in size, weight and dimensions of our various products to offer a accurate online quote for shipping.

Please call 800-965-0573 for any special shipping requirements you have.

Continental US Shipping Rates:

$0.01 - 13.00        =  $2.95
$13.01 - 22.00      =  $5.50
$22.01- 35.00       =  $6.95
$35.01 - 45.00      =  $7.95
$45.01 - 55.00      =  $8.95
$55.01 - 80.00      =  $9.95
$80.01 - 100.00    =  $10.95
FREE SHIPPING Over $100

Alaska, Hawaii, Puerto Rico, and US Virgin Islands Shipping Rates:

$0.01 - 13.00        =  $4.95
$13.01 - 22.00      =  $7.00
$22.01- 35.00       =  $9.95
$35.01 - 45.00      =  $11.95
$45.01 - 55.00      =  $13.95
$55.01 - 80.00      =  $15.95
$80.01 - 100.00    =  $17.95
$100.01 - 199.00  =  $19.95 
$199.01 and up    =  $29.95 flat rate

About International Shipping:

Our shopping cart currently accepts orders shipped to the United States, Puerto Rico and US Virgin Islands.

For information on shipping to Canada, Australia, New Zealand, Ireland and United Kingdom, contact us with the exact items and quantities you wish to order and we'll email you an invoice for the total amount including shipping.

US Postal Shipping Rates have changed dramatically recently, and there are too many variables in size and weight of our products to charge an accurate shipping amount without first packaging and weighing the shipment.

We'll still be glad to ship to some international destinations but we'll just have to do it manually. Contact us with the exact items and quantities you wish to order and we'll email you an invoice for the total amount including shipping.

Please keep in mind that there may be import duties due upon receipt of the product.


About Returns and Refunds:

While it would be nice if you never had to return products, we understand the there are occasions when you measured wrong or ordered the wrong product or just changed your mind. That is OK. We will refund any products returned in their original condition and original packaging within 30 days of purchase. No need for a return authorization number. Just return the product to the address listed above with a copy of your order or at least a name and address on the inside of the package. It is always nice if you tell us the reason for the return. But please be kind and repackage the product carefully. Keep in mind that in order for us to issue a refund, the product must be unused, unaltered and resalable. Refunds do not include the shipping costs.

Send Returns to:

Window Film World

9107 Gene Street

Needville, TX 77461

 

About Privacy:

WindowFilmWorld.com is highly sensitive to the privacy interests of consumers and believe that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, WindowFilmWorld.com has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.

2. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.

3. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.

4. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

About Installation:

Etched Decal Installation Guide
Textured Window Film Installation
Wallpaper for Windows Installation Guide

About Catalogs:

The website has all of the products that we carry and we do not have printed catalogs available.